Dear Friends

We want to happily welcome you back. We understand this is an unprecedented time, and the COVID-19 pandemic may have presented you and your family with difficult challenges. We want to assure you that while COVID-19 has changed the way we will operate; your safety is our priority. In this letter, you will find information on our return to work plans and protocol to ensure that all employees, vendors, and guests are coming back to a safe environment.

To prepare for the reopening for our institution, we have partnered with a public health consulting organization to develop our protocols. A broader toolkit has been developed and includes in-depth guidelines for COVID-19 related safety procedures, operating measures and training, including such items as:

  • Installation of hand sanitizing dispensers and frequent cleaning of high-touch surfaces.
  • Regular health screening of employees and vendors.
  • Placing signage to remind everyone of proper preventative measures.
  • Providing information regarding social distancing, personal hygiene and self-health assessments.
  • Providing ensuring use of masks within our institution.
  • Adhering to the guidelines provided by the State, CDC, and WHO, as well as industry best practices.

The cooperation of all of us is the most important thing for our success. If you have any questions or feedback, please reach out to any Carr Center Staffer.

Stay healthy and safe,

Oliver Ragsdale, Jr.



7.1 Facility people flow

Carr Center Activities:

  • Establish traffic flow patterns for each exhibition including “view stations,” pathways, and one-way portals
  • Identify and maintain a single point of entry
  • Identify and maintain a single point of exit
  • Install signage to encourage social distancing including floor signage
  • Install plexiglass guard at the visitor contact point/ single employee station


7.2 shipments/ deliveries

Carr Center Activities:

  • Require the use of masks, and gloves when in contact with drivers and delivery personnel
  • Disinfect equipment used to receive packages
  • Disinfect and remove outer packaging as soon as acclimatization has been reached


7.3 capacity management

Carr Center Activities:

  • Gallery capacity reduced to a maximum of 12 people at a time including Carr Center personnel
  • Institution of timed ticketing procedure to reduce lines and or wait times outside of the gallery
  • Properly distance or remove seating, depending on the situation
  • Signage will greet and direct visitors


8.1 cleaning and disinfection plan for COVID -19

Carr Center Activities:

  • Require the use of proper PPE during the cleaning process
  • Initial deep cleaning of space
  • Daily cleaning and disinfection of space including desk, floors, doors handles and other high touch surfaces
  • Use of EPA-approved disinfectants
  • Weekly deep cleaning of floors and walls
  • Weekly cleaning/ disinfection of walls
  • Bi-weekly walkthrough with cleaning staff persons to ensure cleanliness is being maintained to a high standard


8.1 identification of High Touch Surfaces

Carr center Activities:

  • Identify high-touch surfaces and how they should be cleaned and disinfected
  • Daily cleaning and disinfection of all high touch surfaces in the gallery
  • Install hand sanitizer stations


5.1 Staff

Carr Center Activities:

  • Staff required to be tested prior to returning
  • Staff will personally monitor daily status of health including temperature
  • Staff encouraged not to share phones
  • Face masks/face shields required while on premises
  • Require frequent hand washing
  • Required not to come to work if feeling sick
  • Staff to practice social distancing in meetings and hosting guests
  • Regular updates on status of virus in the community and facility
  • Serve as role models for visitors
  • If staff person test positive, staff will self isolate for 14 days. Those in close contact will also self isolate for 14 days.
  • Staff can access the Cultural Center Toolkit for additional procedural information.
  • Staff will be provided with all procedures and expectations.


6.1 Visitor Protocols

Carr Center Activities:

  • Practice Social Distancing (following marking on the floor for guidance)
  • Do Not Touch signage
  • Facial coverings required by all visitors
  • Wash Hands frequently
  • Timed tickets registration will outline visitor protocols
  • Stay home if sick
  • Signage will greet and direct visitors


10.3 Increasing Filtration Levels

Carr Center Activities:

  • Install and regularly change MERV level 13 or higher filter in furnace