Dear Friends

We want to happily welcome you back. We understand this is an unprecedented time, and the COVID-19 pandemic may have presented you and your family with difficult challenges. We want to assure you that while COVID-19 has changed the way we will operate; your safety is our priority. In this letter, you will find information on our return to live performance plans and protocols to ensure that all employees, vendors, and guests are coming back to a safe environment.

To prepare for the reopening for our institution, we have partnered with a public health consulting organization to develop our protocols. They include the following. 

Proof of Vaccination or Negative PCR Test are required for all personnel and guests attending exhibitions at The Carr Center Gallery or performances in the Ford Theatre or Aaliyah Recital Hall  located in the Detroit School of Arts. 

 Anyone who is unable to provide proof of full vaccination or a negative PCR test taken within 72 hours of the activity /performance start date, will not be admitted to the gallery/performance/theatre space.  “Fully vaccinated” means there have been at least 2 weeks since the final vaccine dose.

Policies for in-person guests and personnel to The Carr Center Gallery and the performance spaces at the Detroit School of Arts have been updated to insure the safety and wellbeing of all personnel and guests.

  • Personnel and guests must have proof of vaccination (either a physical vaccination card or photo of it) OR proof of a negative PCR test taken within 72 hours of the activity/performance start date.
  • A photo ID (not required for children under 12, school ID is accepted). Children under 12 must be accompanied by an adult who meets the same COVID vaccination requirements.
  • Those who are not able to provide proof of vaccination or those under 12 must provide proof of a negative COVID-19 PCR test (saliva or nasal swab) taken within 72 hours of the performance/event start date.
  • Face masks that cover the nose and mouth will be required for all indoor activities, regardless of vaccination status.
  • The Carr Center asks that you stay home if you are sick or experiencing symptoms of COVID-19, if you have come in close contact with an individual diagnosed with COVID-19 or if you are waiting for test results.
  • Entrances and exits to all events will be clearly designated.
  • These policies apply to all performers, personnel and guests.

A broader toolkit has also been developed and includes in-depth guidelines for COVID-19 related safety procedures, operating measures and training, including such items as:

  • Installation of hand sanitizing dispensers and frequent cleaning of high-touch surfaces.
  • Regular health screening of employees and vendors.
  • Placing signage to remind everyone of proper preventative measures.
  • Providing information regarding social distancing, personal hygiene and self-health assessments.
  • Adhering to the guidelines provided by the State, CDC, and WHO, as well as industry best practices. 
  • The cooperation of all of us is the most important thing for our success. If you have any questions or feedback, please reach out to any Carr Center Staffer.

Stay healthy and safe,

Oliver Ragsdale, Jr.


COVID-10 Safety and Wellness Toolkit
Created in conjunction with NSF International
Adopted June 30, 2020
Updated October 14, 2021

1.1 Staff Protocols 

Carr Center Activities:

  • All staff members fully vaccinated
  • All guest artists will be fully vaccinated.
  • Staff will personally monitor daily status of health including temperature
  • Staff will not  share phones 
  • Face masks/face shields required while on premises 
  • Require frequent hand washing
  • Required not to come to work if feeling sick
  • Staff to practice social distancing in meetings and hosting guests
  • Regular updates on status of virus in the community and facility
  • Serve as role models for visitors
  • If a staff person tests positive, staff will self isolate for 14 days.  Those in close contact will also self isolate for 14 days.
  • Staff can access the Cultural Center Toolkit for additional procedural information.
  • Staff will be provided with all procedures and expectations.


2.1 Visitor Protocols

Carr Center Activities:

  • ALL Visitors must provide proof of vaccination for entry
  • Practice Social Distancing (following marking on the floor for guidance)
  • Facial coverings required by all visitors
  • Wash Hands frequently
  • Timed tickets registration will outline visitor protocols 
  • Stay home if sick
  • Signage will greet and direct visitors

3.1 Facility people flow

Carr Center Activities:

  • Establish traffic flow patterns for each exhibition including “view stations,” pathways, and one-way portals
  • Identify and maintain a single point of entry, if possible
  • Identify and maintain a single point of exit, if possible
  •  Install signage to encourage social distancing including floor signage
  • Install plexiglass guard at the visitor contact point/ single employee station

3.2 Shipments/ Deliveries

Carr Center Activities:

  • Require the use of masks, and gloves when in contact with drivers and delivery personnel
  • Disinfect equipment used to receive packages
  •  Disinfect and remove outer packaging as soon as acclimatization has been reached

3.3 Capacity Management

Carr Center Activities:

  • Performance venue capacities will be reduced.’
  • Gallery capacity reduced to a maximum of 12 people at a time including Carr Center personnel
  • Institution of timed ticketing procedure to reduce lines and or wait times outside of the gallery
  • Properly distance or remove seating, depending on the situation
  • Signage will greet and direct visitors

4.1 Cleaning

Carr Center Activities:

  • Require the use of proper PPE during the cleaning process
  • Initial deep cleaning of space
  • Daily cleaning and disinfection of space including desk, floors, doors handles and other high touch surfaces
  • Use of EPA-approved disinfectants 
  • Weekly deep cleaning of floors and walls
  • Weekly cleaning/ disinfection of walls
  • Bi-weekly walkthrough with cleaning staff persons to  ensure cleanliness is being maintained to a high standard

4.2 Identification of High Touch Surfaces

Carr Center Activities:

Identify high-touch surfaces and how they should be cleaned and disinfected

Daily cleaning and disinfection of all high touch surfaces in the gallery

Install hand sanitizer stations

Increasing Filtration Levels

Carr Center Activities:

5.1 Filtration

Carr Center Activities:

Install and regularly change MERV level 13 or higher filter in the furnace